![]() After about 5 calls to Comcast, I finally got a knowledgeable tech-support guy who enabled my TG852G for both Internet & phone service. I had about 7 different Comcast reps (including supervisors) tell me that I absolutely could not use my own modem for phone service but they were all completely wrong (to put it nicely). However, in my experience, most Comcast representatives are ignorant that the TG852G can be used for both Internet & phone service and so you might have to call Comcast several times until you get a Comcast representative who is properly trained and can help you. The WiFi-enabled TG852G works perfectly for this. I am using the TG852G with Comcast for BOTH Internet AND phone service and consequently I am no longer paying Comcast’s $7/month modem rental fee. ![]()
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